Rental Property Managers in Victoria Park WA
Welcome to Porter Matthews Property Rental Management!
We are a full-service property management company dedicated to providing our clients with exceptional service and the peace of mind that comes with knowing their investment is in good hands. Our team of experienced professionals has a deep understanding of the local real estate market, and we use that knowledge to help property owners maximise the return on their investment.
Download our Property Management Services Booklet pdf
Our Rental Property Services
MARKETING YOUR PROPERTY FOR LEASE
Professional photographs are crucial to ensuring the impression given during your campaign is the best that it can be. The superiority of your advertising package stems from the photographs taken which are used for your online campaign. A for lease sign is also available along with the following;
Your property will be listed on our website and be listed as a feature property on realestate.com.au, reiwa.com.au plus a variety of other sites including the likes of domain.com.au
Your property can also be advertised on the back page of the local community newspaper – Southern Gazette. On request, we can advertise in the West Australian.
We will conduct an unlimited number of regular home opens mid-week and on Saturdays, and if required, conduct a number of private viewings of your property and provide weekly feedback until we have secured the most suitable tenant for you.
LEASING YOUR PROPERTY
All information and references provided by tenancy applicants will be promptly verified by us and all tenancy applications will be screened on the national tenancy database that we subscribe to. All applications will be presented to you before approval. The final decision is made by the owner with the guidance of our professional team.
RENT COLLECTION
We have a zero tolerance policy to rent arrears. Tenants are encouraged to pay rent through a DEFT Online system ensuring efficiency in collecting rent for you.
RENT STATEMENTS
A monthly Rent Statement will be emailed to you at the end of the month. However, if you do not have an email address or still wish to receive paper copies of statements and/or copy invoices, we will send them to you on the last working day of the month. All monies will be banked into your nominated bank account immediately after our monthly close-off.
We will provide you with an accurate Annual Income and Expenditure Statement within 30 days at the end of the financial year.
RENTAL REPAIRS AND MAINTENANCE
Our office policy is to contact you concerning maintenance on your property unless in an emergency situation and we are unable to get in touch with you. The tenants must advise our office in writing of any maintenance issues that need attending to, we then advise you. You are always given the opportunity to arrange repairs yourself, as you may have family or friends who assist in these areas. We act in the best interest of our owners at all times.
RENTAL PROPERTY CONDITION REPORT
We provided a comprehensive detailed report, including photographs, on the condition of your property prior to the tenant taking possession. As the report is now a legal requirement with the changes to the legislation of the Residential Tenancy Act, we outsource it to an approved company. This report is reviewed at the end of the tenancy along with a final inspection to ascertain any damage that would be the responsibility of the tenant.
ROUTINE RENTAL INSPECTIONS
Routine inspections give us the opportunity to report any maintenance that may be required and to ensure that the tenant is maintaining your property to a high standard. Under the legislation, we are allowed to conduct 4 inspections per year. The first inspection is 6 weeks after the commencement of the tenancy and quarterly thereafter.
TENANCY AGREEMENT RENEWALS
We will review the tenancy agreement for your property 6-8 weeks prior to its expiry. Lease renewals are negotiated by the property manager on your behalf, with the tenant, in accordance with your instructions. Once the renewed contract is signed by all parties, we will send you a copy of the Agreement. You will be advised immediately if the tenant does not want to renew their tenancy agreement and intends to vacate the property.
OUR GUARANTEE TO YOU
If we fail to meet any of these standards, we will refund your management fees in full for that month. All we ask is that you let us know immediately and offer us a chance to rectify the problem.
Should you advise us in writing of a matter whereby we have failed to perform our obligations and this matter is not rectified within 28 days, we will allow you to terminate your Managing Agent’s Agreement with our office.
We understand that choosing the right property management company is a big decision, and we believe that our commitment to excellence sets us apart from the competition. Contact us today to learn more about our services and how we can help you manage your property with confidence.
Download our Property Management Services Booklet pdf
